Privacy Policy

Last updated: April 2026

1. Information We Collect

We collect information you provide directly, including your name, email address, phone number, and payment details when you create an account, make a booking, or contact a funeral parlour through our platform.

2. How We Use Your Information

We use your information to facilitate funeral service bookings, process payments, communicate with you about your bookings, and improve our platform. We do not sell your personal information to third parties.

3. Data Security

We implement industry-standard security measures including encryption at rest and in transit, access controls, and regular security audits to protect your personal information.

4. Your Rights

Under the Protection of Personal Information Act (POPIA), you have the right to access, correct, or delete your personal information. Contact us at privacy@orion-marketplace.com to exercise these rights.

5. Cookies

We use essential cookies to maintain your session and preferences. Analytics cookies help us understand how you use our platform. You can manage cookie preferences in your browser settings.

6. Contact

For privacy-related inquiries, email privacy@orion-marketplace.com.